Accommodation Deals at Ocean Pacific Resort

Coronavirus (COVID-19)

Dear Guests,

With reference to the ever-changing situation regarding the Coronavirus Pandemic (COVID-19). The wellbeing of all guests, staff and the general community are our highest priority. IN order to ensure that we all play our part in eradicating this situation and reducing the risk to everyone, we have implemented the following initiatives to ensure that guests can feel confident we are doing everything possible to conform to Government restrictions whilst continuing to provide our guests with care and service

• At the time of check-in we will ask for your assistance in declaring whether you, or anyone travelling with you, have visited or travelled overseas within the last 14 days or have been in close contact with a confirmed COVID-19 case. There is a mandatory requirement under Australian Health Law for all persons falling into this category to self-isolate for a period of 14 days.
• We also will require you to confirm if, at any course of your stay, it becomes necessary for you to self-isolate, that you immediately report this issue to staff and ensure you stay within your apartment for the duration of your isolation period unless approved alternative solutions are provided. Access to public facilities will not be permitted to guests in self-isolation.
• Guests who may be considered a risk to other guests and staff should consider not proceeding with their reservation as we do not wish to offend if we decline your reservation request as our duty of care to protect other guests.
• The resort has increased its schedule of cleaning and disinfecting in common areas of the property.
• Should you feel unwell at any point during your stay, that you seek medical assistance. (Please contact reception as we will be happy to assist).
• Observation of social distancing restrictions will be required at all times.

We are continuing to monitor and act on Australian Health Department advice. Please refer to www.health.gov.au for the most current updates on COVID-19.