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About Ocean Pacific Resort Broadbeach

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BROADBEACH HOLIDAY ACCOMMODATION

Experience immaculate Broadbeach holiday accommodation at Ocean Pacific Resort on the Gold Coast

Welcome to Ocean Pacific Resort situated in the hub of Broadbeach, walking distance to pristine beaches, Pacific Fair Shopping Centre, The Star Casino, Gold Coast Convention Center and world class restaurants & cafes.

Come and relax in our fully self-contained luxury apartments. Each self-catering apartment contains a fully equipped kitchen, spacious lounge and living areas, king size beds, modern bathroom facilities, full laundry facilities and a private balcony. Our guest facilities include a heated outdoor lap pool, heated spa pool, children’s pool, sauna, gym, BBQ area and games room. Pool towels can be hired from reception.

The apartments at Ocean Pacific Resort are not serviced daily, however a starter pack of tea, coffee and milk is provided upon your arrival, along with towels, toilet paper, shampoo, conditioner, soap, dishwashing liquid, dishwasher powder and laundry powder. Extra supplies can be obtained from reception during reception hours. Stays of 8 nights or longer are serviced mid-stay.

We offer 1 and 2 bedroom apartments, each decorated with stylish furnishings and fittings. Our 1 bedroom apartments sleep 2 people and our 2 bedroom apartments sleep 4 people. 1 extra person can be added per apartment at an additional cost. Our 2 bedroom 2 bathroom family apartments have a bath in the second bathroom. We offer free Wi-Fi, free parking, 24 hour on site management, 24 hour check-in and CCTV surveillance.

Ocean Pacific Resort attracts a wide range of national and international visitors who come to the Gold Coast for family holidays, honeymoons, business meetings and to attend conferences. For 8 consecutive years we have received the Trip Advisor Certificate of Excellence & we are dedicated to ensuring you have an enjoyable stay. Come see what the Gold Coast has to offer!

We look forward to welcoming you to Ocean Pacific Resort

 

Ocean Pacific Resort Excellence 6 years in a row

Resort Policy in Response to Coronavirus Situation (updated 16th March 2020)

Thank you for your patience and understanding during this unprecedented event. Our team have been experiencing a high level of calls and emails in relation to the current situation and we ask for your understanding and co-operation during this time.

Please note that the Coronavirus situation is changing rapidly and as a result, we will continuously be updating our policy in line with the government and tourism industry recommendations. This section of our website will detail our most recent and up to date policy on this matter.

Below is our current policy in regards to all bookings:

For all bookings with a check-in date on or prior to 31 May 2020 made on or prior to 16th March, 2020

International Bookings: Due to the enforced self-isolation policies on all global markets, we are offering the option to amend dates (for non refundable/non amendable packages), with the ability to travel up to and including checkout on 30 June 2021. In addition, we would also be happy to discuss the option offer a room upgrade for stays of shorter duration or a complimentary additional night for stays of longer durations (both subject to availability and will be confirmed at the time of amendment to enable alternative dates to be selected if preferred).

If a flexible rate has been purchased, a booking may be cancelled more than 7 days out (without penalty). If the cancellation falls within the 7 days or less no cancellation period, we will also be willing to amend dates (as per above).

If you strongly believe that you will not be able to travel to Australia prior to 30 June, 2021, we will consider a refund for international bookings with a check in date on or prior to 31st May, 2020. In order to receive a refund, we will require a copy of your travel itinerary, or other suitable documentation, which shows flights into Australia from an international country.

Domestic Bookings:   As there are no internal travel restrictions applied at this stage, our normal policies apply for all domestic travel.

Flexible Policy: If a flexi rate has been purchased, a booking may be amended or cancelled more than 7 days out (without penalty). In addition, if a date change is chosen, rather than a cancellation, we would be happy to offer a room upgrade or an additional night for free (if available). Please note… prices may vary for date changes if different seasons apply.

If the cancellation falls within 7 days or less of arrival, a refund or amendment is not permitted.

Non Refundable Policy:   If a non refundable special has been purchased, the same terms still apply and refunds or amendments are not permitted.

Once again, we will continuously be updating our policy in line with the government and tourism industry recommendations. If your booking is at a later date, keep an eye on our policies, as they may change prior to your booking arrival date.

We thank you for your understanding in reviewing our policy.  Please refer to www.health.gov.au for the current status of the Coronavirus (COVID-19) status and other details.

 

 

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